Question 1

What is InspireMe Pay?

Accepted Answer

InspireMe Pay is a digital mobile wallet designed to bring everyday financial, payment and lifestyle services together in one convenient platform. Instead of using different applications for transfers, airtime, data, electricity, TV subscriptions, savings and payments, InspireMe Pay gives users access to multiple services from one wallet.

Question 2

What can you do with InspireMe Pay?

Accepted Answer

Users can send and receive money, make bank and P2P transfers, fund their wallet, buy airtime and data, convert supported airtime to cash, pay electricity, TV, internet and other bills, save, invest, access loans subject to eligibility, get virtual and physical cards and international accounts, pay by QR, book flights, buy event tickets and use merchant, USSD, WhatsApp and voice services.

Question 3

How does InspireMe Pay work with WhatsApp?

Accepted Answer

InspireMe Pay can be accessed through WhatsApp without necessarily opening the mobile application. Users can initiate supported transfers, receive money and pay supported bills conversationally: chat with InspireMe Pay, select a service, enter details, confirm, and complete the transaction.

Question 4

Can I pay bills through WhatsApp with InspireMe Pay?

Accepted Answer

Yes. Depending on the service available, users can initiate electricity payments, airtime purchases, data purchases, TV subscriptions, internet services and other supported bills through WhatsApp by chatting with InspireMe Pay.

Question 5

What is airtime-to-cash on InspireMe Pay?

Accepted Answer

Airtime-to-cash lets users convert excess airtime on supported networks — MTN, Airtel, Glo and 9mobile — into wallet funds that can be used for other supported wallet transactions.

Question 6

Does InspireMe Pay work without internet?

Accepted Answer

Yes. InspireMe Pay provides supported USSD functionality so users can access selected services such as transfers, bill payments and balance checking without depending entirely on an internet connection.

Question 7

Who should use InspireMe Pay?

Accepted Answer

InspireMe Pay is designed for individuals, families, students, professionals, SMEs, merchants, businesses and everyday Nigerians — anyone looking for a convenient digital wallet with multiple financial and lifestyle services.

Question 8

Is InspireMe Pay secure?

Accepted Answer

InspireMe Pay incorporates security features including PIN protection, biometric authentication, facial verification for unusual transactions, a distress lock and encryption, designed to provide additional protection around wallet access and transactions.

Question 9

What languages does InspireMe Pay support?

Accepted Answer

InspireMe Pay supports a multilingual experience covering English, Yoruba, Hausa and Igbo, making digital financial services more accessible to users across different parts of Nigeria.